The cost of systems vary with the size of the property being monitored and the customer’s specific needs. The cost of an Eyewitness Surveillance system is much less expensive than alternate sources of security such as an onsite guard. Eyewitness offers a zero-down payment model that allows customers to maximize their security investment with no upfront expenditure. If customers would like to purchase their equipment, Eyewitness offers that solution as well.
Eyewitness owns its proprietary, U.S. based, state-of-the-art central station. Our central station is equipped with multiple redundant internet connections, an onsite reserve power generator and high availability servers to maintain system integrity.
A critical element of providing security is maximizing system uptime. As part of our commitment to our customers, we offer an unlimited “fix or replace” service model at no additional charge. If a camera malfunctions, if a server wears down, we will fix it or replace it, free of charge, for as long as you are with Eyewitness. Eyewitness visually checks all its cameras system-wide on a daily basis and often spots and repairs problems before the customer is even aware of the issue. Our 97% annual customer retention rate speaks to our commitment to customer satisfaction.
Yes. Customers can access and watch their cameras via our Eyewitness Insight software on both Apple and Google smartphone platforms. Customers can download the free Eyewitness app from either platform and view their cameras remotely.
Eyewitness can take-over and monitor existing cameras by linking them to an Eyewitness server with server-based analytics in Eyewitness Insight. Eyewitness needs to determine the quality, condition and camera coverage prior to monitoring an existing camera system. In areas where a customer requires more coverage, Eyewitness will add its own line of cameras.