Eyewitness helps its customers drive operational efficiency by improving customer responsiveness, addressing false claims, auditing operational concerns and providing data analysis generated by its video analytics. Customers have saved thousands utilizing Eyewitness video audit services to address inventory damage and worker’s comp claims. Eyewitness has specialized products to track and counter false claims in service lanes and key areas of operation. In addition, Eyewitness can set up its systems to report on customer traffic patterns and volume analysis.
Reduce false claims in service lanes. Eyewitness Service Lane System allows your service advisors to document the entire exterior of any vehicle entering and exiting your service lane. Video confirmation of a vehicles condition is presented to the customer upon arrival. Eyewitness’s system is designed to work within your current operational flow by being accessible through mobile devices.
Our audit team searches videos to help customers properly address a variety of issues including false claims, inventory damage, workers comp claims, and theft. Our team works extensively with local authorities and will go to court if arrests warrant video testimony. Eyewitness has executed thousands of video audits to address claims for its customers from fake falls to hit and runs.
Insight enables Eyewitness to build hybrid, scalable solutions to meet customers’ security and operational needs and allows customers to run relevant operational reports. Not only does Insight handle EWS’s line of IP cameras with camera-based analytics, the VMS integrates with over 2600 devices from all major manufacturers and can process analytics on the server to make those cameras intelligent.
Better understand traffic patterns and volume analysis as they relate to marketing campaigns, staffing levels or analysis of inventory placement. Receive reports on people and vehicle traffic entering property and/or facility.
Receive alerts in blind spots for potential customer traffic. Sales managers can direct their team to active and engaged prospects before they have a chance to leave the lot or consider other locations for a purchase.
Drive More Sales on Sundays and After Hours. Sales Direct connects browsers to sales associates – 24 hours a day, 7 days a week. Customers can text a number if interested in a vehicle or have any questions and Eyewitness will capture the text message and alert the designated sales representative.