Eyewitness Surveillance provides remote interactive video surveillance to commercial businesses to reduce or eliminate the need for onsite guard services. Eyewitness has world-class digital cameras, software analytics and perimeter intrusion technology. When the analytics detect targeted behavior, an alarm is triggered into the state-of-the-art Eyewitness Tactical Operations Center. Then Highly-trained Remote Security Professionals visually assess the video and speak to the subject in order to prevent further unwanted actions. It is easy to see how these solutions can and will save money by preventing theft, inventory damage and false claims. Learn more about our cutting edge systems and technology.
Eyewitness helps its customers drive operational efficiencies by improving customer responsiveness, addressing false claims, auditing operational concerns and providing detailed data analysis generated by its video analytics. Customers have literally saved thousands utilizing Eyewitness video audit services to address inventory damage and worker’s compensation claims. Eyewitness has specialized products to track and counter false claims in service lanes and other key areas of operation. In addition, Eyewitness can set up its systems to report on customer traffic patterns and volume analysis. It is imperative for companies to maintain these operational efficiencies.
To help drive more sales on Sundays and off hours, Eyewitness Sales Direct enables companies to capitalize on the momentum of every potential sale by capturing live leads and enhancing the customer experience. Customers are alerted to text a number if interested in a product or have any questions. Eyewitness downloads the message and directs the text to whomever the company designates via multiple mediums. A sales associate responds by calling or texting customer via the Eyewitness App accessible on any computer, smartphone or tablet. Manager can view and analyze all off-hour sales activity and response times by logging into the software and accessing the database.
Eyewitness Insight is an open architecture Video Management System (VMS) that gives customers top functionality to view complex video systems on multiple web-browsing and mobile platforms like IE, FireFox, Chrome, Safari, iPhone, Android, as well as to Social Media Gadgets (Google, Facebook, etc). Insight enables Eyewitness to build hybrid, scalable solutions to meet customers’ security and operational needs and allows customers to run relevant operational reports. Not only does Insight handle EWS’s line of IP cameras with camera-based analytics, the VMS integrates with over 2600 devices from all major manufacturers and can process analytics on the server to make those cameras intelligent.
Eyewitness has been a leader in interactive surveillance, providing innovative and cutting-edge solutions since the industry’s inception. Eyewitness prides itself on being a solutions-driven company by thinking through the security and operational challenges of its clients and delivering a service to address both. Fundamental to Eyewitness are its 4 core values…